Tuesday 8 May 2012

emerging market MVNOs and spare capacity

Emerging Market MVNO markets 

An interesting comment on the MVNO explained page posted such an interesting question I have decided to post about it in its own right:

"Hello, thanks for your insight on MVNO. very insightful. However, my country has refused to license MVNO operations. i have held presentations, sent them documents, written articles, directed them to the PrepaidMVNO website and even invited them to the MVNO summits. Their major concern is network congestion on the host MNO. service quality has been quite...actually really bad, the quality of mobile phone services are bad and the logic is that the networks have taken more subscribers and thus more traffic than their networks can handle, so introducing MVNO's may add pressure the their networks and further reduce service quality on the networks. i have argued against this logic without success. what will you say to this."

This raises a number of issues that I have seen come and go over the years in MVNO, and now coming again. Essentially, congestion/capacity was the key concern of the first UK MNOs prior to launching the first MVNOs, but their workaround was a commercial one, which is always encouraged, as can be seen in the financial results of MNOs supporting MVNOs!

Emerging market MVNO struggle

The thinking behind blocking MVNOs on this basis is flawed and obviously one arising from lobbying by people who have not taken the time to examine the facts, let alone the finances, which make MVNOs a no-brainer. However, in this same way, there are well documented cases of how  many US carriers fought and lobbied the US government for 10 years to stall the progress of the internet, a product which now forms the biggest part of their bottom line and dominates the product sections of their websites...

So, let's deal with the points one by one:
  1. No network runs at full capacity all the time, like every and any service, there are peaks and troughs, and no two networks in the same country have the same profiles either. 
  2. These peaks and troughs are very significant in both MNOs and MVNOs alike, with their networks running at eighty-some or ninety-some percent at peaks for a short period of the day, but typically at anything between 30-50% during the day, and obviously pretty much 0% all night.
  3. No two networks in the same country have the same load profiles, in operators I have seen over the years across many countries have very different profiles due to having attracted a very different customer base. 
  4. network capacity varies geographically as well
  5. some types off traffic are more consuming of resources than others, for example now data makes up 80%+ of MNO network costs, but does not make anywhere near that percentage contribution in revenue or profits...
  6. As data requirements and mobile penetration expand, if the MNO cannot even handle voice and SMS now, how are they going to tackle data and provide the country with the infrastructure it needs to grow??? If they are tackling this issue properly, voice and SMS capacity for MVNOs should not be a problem...
  7. Some MNOs state that they run a very efficient network and therefore are not actively looking for MVNOs however, they do still run some pretty major MVNOs, they are just more selective and chose ones that complement their profile

MVNO African Story

At the time of the original article (2012) and this update (2013) there key barrier example used in Africa is "network capacity" as per above example. I shall be brief:

In short:  if a network were running at full capacity all the time, it would not just be congested as per the argument against MVNOs, but the network would actually fall over and cause major outages for long periods from a functional perspective. Furthermore the operator would surely be falling short of the service/coverage commitments they will have made to get a licence and become an operator in the first place, and certainly will not be able to cope with the data expansion that is needed for a country to grow in this internet age: Whoever is upholding full capacity as a barrier to MVNOs is either conspiring with a short-sighted MNO or MNOs, or having the wool pulled over their eyes by a short-sighted MNO(s)!

MVNO Latin American Emerging markets

There was a great presentation at the MVNO Conference just recently in Barcelona on the Mexican Market and how they managed to get the regulator to open up the market, basically by creating a group, and ringing the regulator and government departments every single day, among other things, very interesting, and good luck; however, I will end on three notes:
  1.  you need to arm yourself with facts and show that these arguments have no substance at the same time
  2. you can use the cases of the Spanish and Italian markets, which needed the regulator to open the market in 2006/2007, some of the last markets to adapt MVNOs which opened the floodgate for MVNOs
  3. There is nothing like some prospects to get the market going... post Virgin mobile UK, every man and his dog approached t-mobile UK (then one2one) with an idea on a napkin to become an MVNO, most of them had no clue... if there is an opportunity, or many smaller opportunities that actually address a market the MNO is not addressing, then this helps as well.
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1 comment:

  1. Hello Mr Borrman, surprising i'm just seeing your reply to my earlier post about regulators and network congestion issues for licensing MVNO's. Thanks for your response. i also believe the big operators have connived to shut MVNO's out, but its only a matter of time. I am currently exploring Data MVNO to launch mobile broadband only. i have spoken to the regulators and they seem to see it as a basic internet service which requires a simple ISP (Internet Service Provider)license. This may be a way to slowing penetrate the market and gain traction before Voice and SMS MVNO's are a licensed. Do you have any experience with the Nigerian market and how can you support me for this project. i think we have communicated by email before and even about the MVNO Summit in South Africa in November. regards.

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